Who We Are...
This website is a division of Motorcycle Insight, LLC.  We’re a company founded and staffed by active motorcycle riders. It might seem like we’re a huge corporation with hundreds of employees but in reality we’re not. You’ll find that you’ve probably spoken to the same person on more than one occasion and we hope this gives a little humanity to our internet company.  Rob runs the show and does 90% of the customer service.  Nicole and Mike both help with customer service and process orders.  Bill does many of the back-end tasks including book keeping.

How It Started...
From 1999-2005 the company founder was working for the BMW & Aprilia dealership in Pittsburgh, PA as a way to earn his way through college.  With the dealership's closing in 2005, he wanted to stay involved with the BMW community and decided to start F800Riders.org.

The eCommerce side of MotoInsight started when Rob coordinated a group buy of mirror extenders for the F800 rider group.  Soon afterward, it was expanded into F800Depot.com after the realization that most stores were ignoring the F800 all together, and the riders of this fabulous motorcycle deserved a store that catered just to them.

In 2008, we expanded and started to directly import the Holan, Twalcom, and Wild@Heart brands into North America and in 2010, we relocated from a leased location into our permanent location in Heildelberg, PA.

Our Mission…
Our mission is clear - super-serve our customers with the best possible products at the best possible prices.  This includes hot niche brands such as Diemax, Wild@Heart, and Twalcom, plus 'big' brands such as Hepco & Becker, SW-Motech, and GIVI.

Top Notch Customer Service…
Customer service is also extremely important to us.  Every inquiry - on the phone or via email - is logged into our issue tracking system to ensure that you receive a prompt, complete answer and that you are provided an opportunity to restart the conversation at any time without having to fill us in again.  We even offer real-time live chat, and SMS customer support to boot!

We have a straight forward privacy policy hat you don’t have to be a lawyer to understand. A safe shopping environment is a top priority for us and we’ve employed all the industry standard security measures to protect your information.


We look forward to exceeding your expectations every day with every order.

Rob, Nicole, Mike and Bill - the Motorcycle Insight team.